What version of Windows do you use?

Windows 98

Windows ME

Windows 2000 Professional

Windows XP Home Edition

Windows XP Professional

Windows Vista Home Basic

Windows Vista Ultimate

Windows Vista Business Edition

Does Windows download its own updates?

Yes No

What size is the Hard Drive (e.g. 80GB)?

What is the CPU (e.g. P4 3.0 GHz)?

How much RAM (memory) does it have (e.g.512 MB)?

-          How to find out the RAM and Processor: right click “My Computer”, click “Properties” and the “General” tab

Do you use MS Office for documents etc?

Yes No

If Yes, which version?

Office 97

Office 2000

Office XP

Office 2003

Office 2007

If No, what do you use?

MS Works

Open Office

Lotus Notes

Other – please name:

Is there an anti virus program installed?

Yes No

None AVG Free AVG Professional Nortons Anti Virus Symantec Anti Virus Kapersky AV Trend Micro PC cillan Other

Does it carry out automatic updates daily?

Yes No

Does it check for viruses when sending an email?

Yes No

Is it configured to check every file on your computer (real-time scanning)

Yes No

Do you use dial-up or Broadband for the Internet?

Dial-up Broadband

Do you have a Firewall?

Yes No

What type (hardware, software, make & model)

Do you receive email from people you don’t know?

Yes No

Do you open email attachments from people you don’t know?

Yes No

How often do you back up your data?

 Weekly Monthly Never

None Floppy Disk The PCs Hard Drive CD\DVD Tape Drive USB Pen drive Portable Hard drive

Have you tested your backup solution recently?

Yes No

Do you use a password to log onto your computer?

Yes No

Do you use a combination of upper and lower case, letters and numbers in your password?

Yes No

Is your password based upon your name, your pet’s name, a partner’s or child’s’ name?

Yes No